Mindfuse Health | Version 1.0 | Effective: June 1, 2025
Our Commitment
Mindfuse Health is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and other applicable privacy and security requirements.
How We May Use and Disclose Your PHI
Treatment
We may use or disclose your PHI to healthcare professionals and organizations involved in your care, including specialists, laboratories, pharmacies, and other treating providers, when permitted by law.
Payment
We may use or disclose PHI for payment-related activities, including processing payments, verifying benefits, submitting claims when applicable, and collecting amounts owed for services.
Healthcare Operations
We may use or disclose PHI for healthcare operations, including quality assessment, training, credentialing, audits, compliance activities, and improving the quality and safety of our services.
Legal and Safety Requirements
We may use or disclose PHI when required or permitted by law, including situations involving legal process, public health requirements, regulatory obligations, or efforts to prevent or lessen a serious and imminent threat to health or safety.
Your Rights
Subject to applicable law, you may have the right to:
- Access and obtain a copy of your medical records
- Request corrections or amendments to your PHI
- Request restrictions on certain uses or disclosures of your information
- Request confidential communications through alternative means or locations
- Receive an accounting of certain disclosures of your PHI
- Receive a paper or electronic copy of this Notice
Some requests may be subject to legal limitations or verification requirements.
Telehealth Privacy
Mindfuse Health uses secure, HIPAA-compliant technology and administrative safeguards for telehealth services and protected health information.
We do not intentionally transmit PHI through unencrypted communication channels for clinical care when a secure channel is required.
Patients should use the secure patient portal or other approved communication methods for sensitive medical information whenever available.
Privacy Questions and Requests
For questions about this Notice, your privacy rights, or the handling of your PHI, contact the Mindfuse Health Privacy Officer:
Privacy Officer
Mindfuse Health Inc.
5900 Balcones Dr Ste 23023
Austin, TX 78731
Email: privacy@mindfusehealth.com
Telephone: 877-211-9212
Complaints
You may submit a privacy complaint to Mindfuse Health using the contact information above.
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
Visit the HHS Office for Civil Rights
You will not be retaliated against for filing a privacy complaint.